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ECS North is proud to introduce you to a very valuable member of our team… Emily Lutz.
Emily joined the ECS team as a part-time employee in November of 2015 and then came on full-time in August of 2017 as a Billing Assistant. CEO, Sarah Hanna, saw her value and brought Emily on as her Executive Assistant.Emily’s primary responsibilities revolve around being Sarah’s “right hand” woman taking care of a variety of duties to keep the organization running smoothly and taking on the administrative responsibilities of assisting the CEO so Sarah can focus on the strategic operations of ECS North.
Emily graduated from Calvert High School in 2014 and received her Associate’s Degree in Health Information Technology and Medical Coding from Terra State Community College in 2017.
In her spare time, she enjoys spending time with her family and friends.Although she doesn’t have any pets of her own, she loves spoiling her parents s 2 Morkie dogs (Sophie and Abbie). She is also an “Auntie” to Cutler, he is a Cane Corso/Bully Mix.
Her favorite family tradition is Christmas Eve when her family gets together and Santa Claus comes to the family party. This has been something that they have done since she was little and now watching her young cousin’s experiencing that same tradition warms her heart.
Emily stated that she finds inspiration in other people’s success and their stories that she can personally relate to. Her own personal successes drive her toward further excellence.She strives to be 1% better each day.
Emily had this to say about why she loves working at ECS North: “My favorite part about working at ECS is most definitely my co-workers. We are one big family who all strive for the success of the company.Everyone is there to help no matter what department they are in.”
“Teamwork Divides The Task And Multiples The Success” – says Michael Jordan. This is so accurate when it comes to ECS because Emily and her colleagues all work on their separate duties that are assigned, however, those separate duties all lead to the main goal – success for ECS and her clients.
ECS North is proud to introduce you to a very valuable member of our team…Molly Sullivan.
Molly joined the ECS team in August of 2015 as a Denial Assistant. She is a Senior Account Manager (SAM) where her primary responsibilities are working closely with her clients managing their revenue cycle. She works with payers and her team to maximize revenue opportunities to increase collections. Her attention to detail, tenacity, persistence, and work ethic makes her an exceptional asset to ECS North and her clients.
Molly graduated from Ashland University and is engaged with her upcoming wedding slated in August. In her spare time, she helps her fiancé with his new Chiropractic business and planning their wedding. Outside of those two major events in her life, she enjoys anything outdoors; biking, hiking, snowboarding, and kayaking with her future husband. Molly has a rescue dog named Mia who is part German Shepherd.
Her favorite family tradition is Thanksgiving. This is a time when they play a game of flag football with all her family members (aunts, uncles, cousins, nieces/nephews). Molly comes from a large family and Thanksgiving is a time when everyone tries to come home.
She finds inspiration in her fiancé. Molly stated that they push each other in their careers and try to obtain their future goals together. Her favorite part of working at ECS North is the great team that she works with. Her most memorable moments at ECS surround the annual Christmas parties. Molly said: “Even though this year was a virtual party, we still made the most of it with hilarious games.”
Molly had this to say about why she loves working at ECS North: “I love working at ECS because it’s a great job to remember, teamwork makes the dream work. There is no position that is above another, because every position is needed to process a claim from beginning to end. Also, who doesn’t love the surprise of seeing what new ways insurances can find to deny a claim?”
ECS North is proud to introduce you to a very valuable member of our team…Haylie Wolfe.
Haylie joined the ECS team in 2019 as a Denial Assistant. As she progressed, we saw her skill set expand and moved her into the position of Documentation Specialist. She now works within the ECS North Medical Documentation Department where she reviews medical documentation for compliance in meeting the various payer’s coverage criteria. She works closely with our documentation clients to improve outcomes and educate referral sources.
Haylie graduated from The Ohio State University and is engaged with her upcoming wedding slated in the coming months. In her spare time, she enjoys spending time with her friends and family, staying fit via her weekly workout schedule, and crafting. She has 4 dogs and 2 cats. Her dogs include Loki is 3 who is a Shih Tzu, Lilo is almost 2 and she is a pit bull, Tucker is 1 ½ and he is a boxer, and lastly Nala is almost 1 and she is a Norwegian elkhound. Her cats names are Bo and Dixie.
She finds inspiration for her crafting through seeing other’s creations on the internet. Their skill and talents encourage her when creating her own work.
One of the reasons she loves her job is she feels that ECS North is like family and everyone is always willing to help each other out.
Haylie’s favorite quote that motivates her is from Lou Holtz: “Your talent determines what you can do. Your motivation determines how much your willing to do. Your attitude determines how well you do it.”
ECS North is proud to introduce you to a very valuable member of our team…Diana Matthews.
Diane joined the ECS team in April of 2012 as a subcontractor and moved to a full-time team member in January 2016. She is an Account Manager where her main responsibilities revolve around supporting the efforts of ECS North’s Senior Account Managers, problem solving payer issues and investigating denial trends for her clients.
Diane graduated from the University of Akron in Ohio. In her spare time, she enjoys volunteering in her community and helping at her church’s food pantry. She has a 20-year-old son and two rescue cats (one is a Himalayan and the other is a Russian Blue). Her favorite family tradition is Thanksgiving dinner. She stated that this is the only holiday of the year that all her family can be together. Her family travels from all over to be together and they come from as far as Texas.
She finds inspiration and motivation in the stories of those who have overcome overwhelming odds and have pushed through the most difficult events in their lives and have been successful despite the challenges.
One of the reasons she loves her job is that she enjoys the research of working some of the more complex accounts/situations and then assisting the team to resolve them.
As one of the original team members who joined ECS North as a remote employee, she has yet to visit the Ohio office in the 8 ½ years she has been with ECS. She has proven that working remotely leads to successful outcomes.
Diane had this to say about why she loves working at ECS North: “I love the diversity of the staff and that the company gives each employee a opportunity to be successful.”
ECS North is proud to introduce you to a very valuable member of our team…Jade Wagner.
Jade joined the ECS team in February of 2019. He is a Claims Specialist where his primary responsibilities are ensuring that claims are submitted accurately and claim submission rejections are processed timely. His attention to detail translates into paid claims for our clients.
Jade graduated from Fremont Ross High School in Ohio. In his spare time, he enjoys boating, kayaking, hiking, and traveling. He has no pets, but he would love to have a pet raccoon as they are his favorite animal.
Jade finds inspiration hearing people’s success stories and he strives to better himself daily. He stated that his favorite part of working at ECS North is his co-workers. Jade said, “We all have our own experiences working in different departments and everyone is always willing to help each other with questions to get issues resolved.”
When asked what his funniest moment at ECS North was, how often he scared Kit Shellhouse (VP) when he walked around corners of the building and would run into her. She never would see him coming and would be startled each time. Him scaring her was never intentional it was just “timing” and each time it occurred it would make him laugh at her reaction.
Jade had this to say about why he loves working at ECS North: “We are not a team because we work together. We are a team because we respect, trust, and care for each other.”