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ECS North is excited to introduce you to a treasured member of our team, Angie McCave. Angie joined the ECS North team in June of 2016 as a Billing Assistant. Shortly after joining the team, she excelled, then transitioned into an Account Manager based on her commitment to her position. Her primary responsibilities include resolving outstanding claims, and providing a continuous flow of revenue to the provider. Her attention to detail translates into paid claims for our clients. Angie attended school in Washington, PA., and now stays very busy with her growing family. In her spare time, she drives her boys to basketball practices and attends their games. Angie would love more spare time, but she enjoys being there for her family and her two dogs named Jack and Sadie. Angie mentioned that she finds inspiration “in every day”; Each moment is an opportunity to make a memory.
“Some days you understand the music, and some days you understand the lyrics.”
As her boys continue to grow, she remembers a family tradition in particular; an annual picnic in the late summer with what she describes as the best Slip-n-Slide ever! She enjoyed gathering as a family at the picnics, but she also enjoyed their Thanksgiving dinners. Angie says with ECS, “There is never a dull moment; it’s constantly changing and evolving,” which is why she continues to enjoy her position. Angie always has this quote in the forefront of her mind and remembers that “Everyone has two eyes, but no one has the same view.
ECS North is excited to introduce you to a vital asset to our team, Sue Risner. She has been with ECS North since April of 2015.
Sue joined the ECS North team as a Billing Assistant focusing on accuracy in claims submission and timely resolve as she worked on outstanding accounts receivables. Through her experiences working with multiple clients, she continued to grow in her position. High successes brought her to her current role of Senior Account Manager. Based on her experiences over the years, Sue has become versatile, enabling her to assist with other clients’ account projects and systems when necessary.
Sue attended High School locally and Vanguard Tech Center studying Office Administration. When Sue is not spending time with her son, Anthony and her husband Bill, she stays busy reading, staying current with new TV series and football. More importantly, she enjoys her weekend and day trips with her husband and dog, Buddy, a rescue.
Sue mentioned that she has learned to appreciate traditions and -that spending time back home has become a priority as she gets older. Her parents are initially from a small town in the West Virginia mountains. She and her husband travel there for the weekend around Memorial Day each year to lay flowers at the graveyard and visit relatives. It reminds her of simpler times and the importance of appreciating when there wasn’t much, but they were still happy. The area feels like a second home to Sue. They enjoy the slow pace of the small towns.
Mother Nature is the ultimate inspiration for Sue. On the days when she needs a ‘pick me up,’ she said simply walking outside and getting some fresh air can change her mood and outlook on the day. She mentioned that Mother Nature’s beauty could take your breath away, which helps clear her mind and gives a sense of peace. She finds inspiration at the beach or in the mountains of West Virginia. Having worked for ECS for over six years, she has learned to appreciate what she values: teamwork and flexibility.
Sue had this to say about ECS North: ECS North has been a Female Owned Company from its inception. Empathy plays a significant role in the ECS Northmanagement style; assisting the employees in balancing work and family commitments. Having that understanding and compassion helps ease stress and plays a large part in the overall daily production of the employees, which she appreciates greatly.
ECS North is proud to introduce you to a valuable employee and an alum in the industry, Darcy Nolen.
Darcy joined the ECS North team as a full-time employee in August of 2012 as a Billing Assistant and has worked her way towards her current position, a Collection Specialist. She focuses on Accounts Receivable projects alongside her Senior Account Manager resolving payer issues as she supports the client. Darcy attended the University of Central Arkansas and has been in the HME field for over 30 years. In her spare time, she enjoys traveling, hiking, reading, and gardening. Her next adventure will be scuba diving in the very near future.
Darcy enjoys spending time with her daughter, who is 25 years old and is a Cytotechnologist in Kentucky. Now that her daughter is grown, she spends time with her Blue Heeler/lab-mix Zeke, Apple Head Chihuahua Tito (the alpha of the group), and another Apple Head Chihuahua named Tara. Darcy enjoys the outdoors, especially hiking to the waterfalls in her area. She has hiked to many throughout her state as well as several other out-of-state locations. More than anything, she enjoys the quietness of nature. Darcy likes the quote, “People rarely succeed unless they have fun in what they are doing.” – Dale Carnegie. The years she has worked in the HME industry have given her the ability to see all sides of claim processing, and she finds it gratifying when the claims are paid after working hard to achieve that goal.
ECS North is proud to introduce you to a treasured member of our team…Heather Davis.
Heather joined the ECS team in December of 2008. She is an Collection Specialist that has worked on numerous accounts over the years. Her primary responsibilities are working on the clients’ account receivable claims, denials and communicating with payers to ensure proper payment. Heather graduated from Bellevue High School in Ohio and Florida Metropolitan University with her associate degree in business. She enjoys spending time with her two grandchildren, Noah and Lily. She also loves spending time with her two dogs Zoey and Shadow, and her Blue/Grey Macaw named Gus. Heather finds inspiration in her son and two grandchildren, along with her peers at ECS North. She enjoys spending time with her family, especially during Thanksgiving, remembering what she has to be thankful for over the years. Her favorite part of working at ECS North is how the employees care about each other like family. Heather said, “I love working at ECS North because of the amazing people and the amazing support that is given when needed. ECS North has outstanding leaders.”